Why Charter Controls? UK Manufacturers' Agent and Direct Importer

If you have read the "Why Charter Controls?" list on our control panel components or industrial automation pages, this is the detail behind it. Each section below matches one point on that list.

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Manufacturers' agent and direct importer

We work directly with the factories behind the ranges we represent. As a manufacturers' agent we speak for those manufacturers in the UK, and as a direct importer we bring their products into the UK ourselves.

For you, that means one team to talk to about product, availability and application, instead of several overseas suppliers with different time zones, terms and delivery arrangements.

UK stock

Core control and automation products are held locally in the UK. Holding stock here means less waiting on overseas shipments and fewer surprises when a build needs parts to arrive on a known day.

For repeat builds, we can discuss forecast demand and which ranges are worth holding against your programme. Read more about why local UK stock matters.

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Technical support

You can discuss the application, specification or a proposed substitution with people who understand industrial control. Support covers product selection, accessories, compatibility and application suitability.

A common example is choosing between a soft starter and an inverter. The right answer depends on whether you need speed control or only controlled starting and stopping, so we ask about the motor and the application first.

Consolidation

Panel builders, machine builders and integrators often buy terminals from one supplier, relays from another, drives from a third and networking from a fourth. Charter Controls lets you combine several product families through one account.

That can mean fewer purchase orders, fewer deliveries and fewer supplier accounts to manage. See what we offer for control panels and for machine control systems.

Cross-reference support

If your specification already contains manufacturer part numbers, send them to us for review. We can identify products in the Charter Controls range that may be relevant and explain the differences to consider.

Rating is only the start. Communication protocols, mounting, accessories, software compatibility and the application itself all need to be checked before any change is approved. This is useful when a component is hard to source, lead times no longer suit your programme, or you want to standardise across several builds.

Rated Excellent on Trustpilot

Independent feedback matters when you are choosing a supplier. Our Trustpilot rating reflects the service behind the products, so you can see how we look after customers before you place an order.

Who we supply

We supply panel builders, machine builders, OEMs and system integrators throughout the UK.

Frequently asked questions

What is a manufacturers' agent?

A manufacturers' agent represents manufacturers in the UK market. Charter Controls works directly with the manufacturers behind the ranges it supplies, so you deal with one UK team that knows the products rather than several overseas suppliers.

Does Charter Controls hold stock in the UK?

Yes. Core control and automation ranges are held in the UK. If you build repeat panels or machines, we can discuss forecast demand and which ranges are worth holding against your programme.

Can you review my bill of materials?

Yes. Send your BOM or specification and we will identify the parts we can support, so you can reduce the number of suppliers, purchase orders and deliveries without compromising the design.

Can you cross-reference parts I already use?

Yes. Send the manufacturer part numbers and we will identify products in our range that may be relevant, and explain the differences that need checking before any change is approved.

Send us your BOM or specification

If you have a bill of materials, machine specification or project brief, send it to Charter Controls. We will identify the parts we can support and look for practical ways to consolidate your purchasing.

Send your BOM or project brief for review